SocialHub

Setting up the SocialHub

Adding channels

• How to connect a channel

Managing users

• Create or delete users
• What roles / rights are available for users in the SocialHub?

User settings

• Personal settings
• Changing passwords

More

• When will the data stored in the SocialHub be permanently deleted?

FAQ

• Help, I can't connect my channel
• How can I connect additional channels that the Hub doesn't support yet?
• Which permissions does my Facebook profile need to connect a channel to the SocialHub?
• I clicked the wrong button ("Cancel" or "Not now") while adding a channel ...
• Add access authorization - what does it mean?

Content Planner

Features

• Facebook Ads

FAQ

• Which images and videos can be published?

Other Information / FAQ

Known issues

• Co-Working - The connection to the server has been interrupted
• Instagram Migration - November 2018
• News feed targeting for Facebook posts
• SocialHub warning: Access authorization expired

Tips & tricks

• Activating cookies - how does it work?
• Clearing the cache - how does it work?
• Retrieving mentions for Instagram channels

Updates

• ★ Changelog SocialHub