Inbox

Summary

• Work on Tickets
• Note, Hide and Delete
• Like
• E-mail forwarding

Features

• Approval process
• Smart Rules
• Monitoring
• Categories / Tagging

Other

• Which actions can be triggered by Smart Rules?
• Replying to Facebook messages older than 24 hours
• Co-Working - The connection to the server has been interrupted
• How long does it take for tickets to arrive in the hub?
• Retrieving mentions for Instagram channels