As a provider of a social media tool, we have to work together with the linked networks. However, problems can always occur that we have no influence on solving, as only the network concerned can solve this problem. At this point, we would like to go into the problems that currently exist and explain them in a little more detail. We simply want to be as transparent as possible at this point and will keep this overview as up-to-date as possible so that you are always up-to-date.
Facebook Reels and Stories are currently not supported by the interface. Accordingly, no reels or Stories can be posted and comments on these do not arrive in the Inbox.
Custom Channels (Trustpilot/etc.)
Currently, only tickets can be answered via the Inbox on Custom Channels. Publishing posts and other actions such as "Like" are not available here.