Mentions for Instagram channels are currently not imported into the SocialHub. However, you can use a trick to get Instagram mentions into your inbox anyway:
Just add a search for the term "@yourusername" in our monitoring feature:
Searches on Instagram work by hashtag. Therefore, this search configuration can't guarantee that all mentions will be found 100%. Due to the technical limitations of Instagram, these restrictions apply:
- Searches can only find mentions that have been set within the text content of Instagram posts. Unfortunately, the comment area cannot be searched.
- Only mentions in Instagram posts that were previously found by hashtag due to another search in the system are found.
Do you have feedback / suggestions or do you experience difficulties using the information provided here?
Contact us at email@example.com and we will try to help you as soon as possible.