Retrieving mentions for Instagram channels

Mentions for Instagram channels are currently not imported into the SocialHub. However, you can use a trick to get Instagram mentions into your inbox anyway:

Just add a search for the term "@yourusername" in our monitoring feature:

Known restrictions

Searches on Instagram work by hashtag. Therefore, this search configuration can't guarantee that all mentions will be found 100%. Due to the technical limitations of Instagram, these restrictions apply:

  • Searches can only find mentions that have been set within the text content of Instagram posts. Unfortunately, the comment area cannot be searched and mentions on images will not be found.
  • Only mentions in Instagram posts that were previously found by hashtag due to another search in the system are found. 

Do you have feedback / suggestions or do you experience difficulties using the information provided here?
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