Retrieving mentions for Instagram channels

Mentions for Instagram channels are currently not imported into the SocialHub. However, you can use a trick to get Instagram mentions into your inbox anyway:

Just add a search for the term "@yourusername" in our monitoring feature:

Known restrictions

Searches on Instagram work by hashtag. Therefore, this search configuration can't guarantee that all mentions will be found 100%. Due to the technical limitations of Instagram, these restrictions apply:

  • Searches can only find mentions that have been set within the text content of Instagram posts. Unfortunately, the comment area cannot be searched.
  • Only mentions in Instagram posts that were previously found by hashtag due to another search in the system are found. 

Do you have feedback / suggestions or do you experience difficulties using the information provided here?
Contact us at support@socialhub.io and we will try to help you as soon as possible.

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